Confidentiality

All volunteers are required to sign a confidentiality agreement for the protection of DFPS clients.

Confidentiality laws help protect people from discrimination, exploitation, and embarrassment. Volunteers working directly with clients may have access to confidential and sensitive information so it is extremely important for volunteers understand the DFPS confidentiality agreement.

By law, any information obtained through DFPS is confidential information and is personal in nature. It is the volunteer’s responsibility to protect confidential information and use it carefully.

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A volunteer shaking hands with an elderly woman

Confidentiality laws help protect people from discrimination, exploitation, and embarrassment.