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Stage II Joint Operations Manual (JOM)

Smiling mom and daughters

The Single Source Continuum Contractor (SSCC) Stage II Joint Operations Manual (JOM) is a universal manual. Additional components of the manual are available on this page, including region-specific information, processes, and flowcharts.

Regional Mailboxes & Contacts

Region 1
Type of Contact Email/Phone
SSCC Intake & Placement TXreg1placement@st-francis.org
(806) 381-3573
SSCC Court Notices/Legal (e-file notification) txreg1court@saintfrancisministries.org
SSCC Hospital Referral DFPSReg01PsychiatricHospitalReferral@dfps.texas.gov
DFPS Special Investigator (SI) Mailbox SIRequestRegion01@dfps.texas.gov
SSCC Missing Children Mailbox txreg1missingchildren@st-francis.org
SSCC Youth Recovery Meeting Mailbox txreg1missingchildren@st-francis.org
SSCC Preparation for Adult Living (PAL) txreg1pal@st-francis.org
SSCC Worker Safety Incidents txreg1directors@st-francis.org
SSCC Birth Certificate Related Requests/Concerns txreg1adminsupport@st-francis.org
SSCC Adoptions txreg1adminsupport@st-francis.org
SSCC Courtesy Services txreg1courtesyservices@st-francis.org
SSCC Kinship txreg1kinship@st-francis.org
SSCC Consumer Affairs TXcustomercare@SaintFrancisMinistries.org
Region 2
Type of Contact Email/Phone
SSCC Intake & Placement CMD@2ingage.org
(877) 254-6135
SSCC Hospital Referral CMD@2ingage.org
DFPS Special Investigator (SI) Mailbox SIRequestRegion02@dfps.texas.gov
SSCC Missing Children Mailbox missingchildren@2INgage.org
SSCC Youth Recovery Meeting Mailbox missingchildren@2ingage.org
SSCC Preparation for Adult Living (PAL) PAL@2INgage.org
SSCC Worker Safety Incidents Concernline@np-solutions.org
SSCC Birth Certificate Related Requests/Concerns slee@2INgage.org
SSCC Adoptions adoptions@2INgage.org
SSCC Courtesy Services Courtesy@2INgage.org
SSCC Kinship CMD@2ingage.org
SSCC Family Engagement Contact COS@2INgage.org
SSCC Consumer Affairs concernline@tfifamily.org
Region 3E
Type of Contact Email/Phone
SSCC Intake & Placement placement@3empower.org
(877) 706-1247
SSCC Court Notices/Legal (e-file notification) legal@3empower.org
SSCC Permanency placement@3empower.org
SSCC Hospital Referral placement@3empower.org
DFPS Special Investigator (SI) Mailbox Dallas: SIRequestRegion03EDallas@dfps.texas.gov
Outlying: SIRequestRegion03EOutlying@dfps.texas.gov
SSCC Missing Children Mailbox missingchildren@3empower.org
SSCC Youth Recovery Meeting Mailbox placement@3empower.org
SSCC Preparation for Adult Living (PAL) pal@3empower.org
SSCC Worker Safety Incidents concernline@np-solutions.org
SSCC Birth Certificate Related Requests/Concerns birthcertificate@3empower.org
SSCC Adoptions adoption@3empower.org
SSCC Courtesy Services placement@3empower.org
SSCC Kinship placement@3empower.org
SSCC Family Engagement Contact placement@3empower.org
SSCC Records Management Request records@3empower.org
SSCC Consumer Affairs concernline@np-solutions.org
SSCC Daycare Mailbox daycare@3empower.org
Region 3W
Type of Contact Email/Phone
SSCC Intake & Placement Intake@oc-ok.org
(844) 777-OCOK (6265)
SSCC Permanency OCOK_kinship@oc-ok.org
SSCC Hospital Referral Psychhospitalization@oc-ok.org
DFPS Special Investigator (SI) Mailbox Tarrant County: SIRequestRegion03Tarrant@dfps.texas.gov
Outlying Counties: SIRequestRegion03WOutlying@dfps.texas.gov
SSCC Missing Children Mailbox Jennifer.sasse@oc-ok.org
SSCC Youth Recovery Meeting Mailbox runaway@oc-ok.org
SSCC Preparation for Adult Living (PAL) Jennifer.Yancy@OC-OK.org
SSCC Worker Safety Incidents Jennifer.sasse@oc-ok.org
SSCC Birth Certificate Related Requests/Concerns jeannette.jarvis@oc-ok.org
SSCC Adoptions Lusheka.christmas-white@oc-ok.org
SSCC Courtesy Services SSCC3B_CVS_KIN_LPS_ADO@oc-ok.org
SSCC Kinship ocok_kinship@oc-ok.org
SSCC Records Management Request RecordsRequests@oc-ok.org
SSCC Consumer Affairs consumeraffairs@oc-ok.org
SSCC Daycare Mailbox daycare@oc-ok.org
Region 4
Type of Contact Email/Phone
SSCC Intake & Placement Intake@4kids4families.org
(855) 454-3367
SSCC Court Notices/Legal (e-file notification) legal@4kids4families.org
SSCC Permanency permanency@4kids4families.org
SSCC Hospital Referral care@4kids4families.org
DFPS Special Investigator (SI) Mailbox kevin.pierce@dfps.texas.gov
SSCC Missing Children Mailbox care@4kids4families.org
SSCC Youth Recovery Meeting Mailbox care@4kids4families.org
SSCC Preparation for Adult Living (PAL) YAS@4kids4families.org
SSCC Worker Safety Incidents workersafety@4kids4families.org
SSCC Birth Certificate Related Requests/Concerns permanency@4kids4families.org
SSCC Adoptions adoptons@4kids4families.org
SSCC Courtesy Services courtesy@4kids4families.org
SSCC Kinship kinship@4kids4families.org
SSCC Family Engagement Contact collaboration@4kids4families.org
SSCC Records Management Request records@4kids4families.org
SSCC Consumer Affairs QC@4kids4families.org
SSCC Daycare Mailbox care@4kids4families.org
Region 5
Type of Contact Email/Phone
SSCC Intake & Placement txfcnplacement@txfcn.org
(888) 892-1110
SSCC Court Notices/Legal (e-file notification) txfcnlegal@txfcn.org
SSCC Permanency txfcnreferral@txfcn.org
SSCC Hospital Referral Txfcnpsychhospitalization@txfcn.org
DFPS Special Investigator (SI) Mailbox SIRequestRegion05@dfps.texas.gov
SSCC Missing Children Mailbox Txfcnmissingchildren@txfcn.org
SSCC Youth Recovery Meeting Mailbox txfcnmissingchildren@txfcn.org
SSCC Preparation for Adult Living (PAL) txfcnfamilyengagement@txfcn.org
SSCC Worker Safety Incidents Txfcnworkersafety@txfcn.org
SSCC Birth Certificate Related Requests/Concerns txfcnrmg@txfcn.org
SSCC Adoptions txfcncourtesyrequest@txfcn.org
SSCC Courtesy Services txfcncourtesyrequest@txfcn.org
SSCC Kinship txfcnkinship@txfcn.org
SSCC Family Engagement Contact txfcncourtesyservices@txfcn.org
SSCC Records Management Request txfcnrmg@txfcn.org
SSCC Consumer Affairs txfcnoca@txfcn.org
SSCC Daycare Mailbox Txfcnreferral@txfcn.org
Region 8A/8B
Type of Contact Email/Phone
SSCC Intake & Placement Placementbelong@sjrctexas.org
(210) 904-1137
SSCC Court Notices/Legal (e-file notification) courtbelong@sjrctexas.org
SSCC Permanency familyreferralsbelong@sjrctexas.org
SSCC Hospital Referral hospitalizationbelong@sjrctexas.org
DFPS Special Investigator (SI) Mailbox SIRequestRegion08@dfps.texas.gov
SSCC Missing Children Mailbox SIRequestsbelong@sjrctexas.org
Geneva Hudel (ghudel@sjrctexas.org)
SSCC Youth Recovery Meeting Mailbox YouthRecoveryBelong@sjrctexas.org
SSCC Preparation for Adult Living (PAL) palbelong@sjrctexas.org
SSCC Worker Safety Incidents hr@sjrctexas.org
SSCC Birth Certificate Related Requests/Concerns BirthCertificateRequestbelong@sjrctexas.org
SSCC Adoptions permanencybelong@sjrctexas.org
SSCC Courtesy Services ChildSafetybelong@sjrctexas.org
SSCC Kinship kinshipbelong@sjrctexas.org
SSCC Family Engagement Contact CircleofSupportbelong@sjrctexas.org
SSCC Records Management Request RecordsRequestbelong@sjrctexas.org
SSCC Consumer Affairs consumeraffairsbelong@sjrctexas.org
SSCC Daycare Mailbox daycarebelong@sjrctexas.org
8a Missing Children Mailbox Runawaynoticebelong8a@sjrctexas.org
8a Consumer Affairs consumeraffairsbexar@sjrctexas.org

Processes & Flowcharts

Community-Based Care Definitions

Medical Consenter Chart
Providing Luggage to Children
SSCC Process on Funeral

Stage II Supervised Independent Living - Flow Chart
Flow of Conservatorship

PAL Transition and Financial Support - PAL Services for Eligible Youth Served by SSCCs
Psychiatric Hospital Contact Protocol

Learn More

map with pins in it

Expanding Community-Based Care

smiling kids

Community Areas

caseworker speaking with a parent and child

Frequently Asked Questions