Texas Panhandle (Region 1)
About Texas Panhandle
The Texas Panhandle area, previously known as Region 1, is comprised of 41 counties.
The Single Source Continuum Contractor (SSCC) for this area is Saint Francis Ministries. Visit the Saint Francis Ministries website to learn about them.
Joint Operations Manual
DFPS/Saint Francis Joint Operations Manual
Timeline
- December 7, 2018: Request for application released
- June 13, 2019: Contract awarded* to Saint Francis Ministries
- July 1, 2019: Stage I start-up
- January 1, 2020: Stage I go-live
- September 1, 2021: Stage II start-up
- March 2, 2022: Stage II go-live
- March 1, 2024: Stage III go-live (current activity)
- June 1, 2024: Contract renewal
- June 1, 2029: Community area re-procurement
*Steps to view the executed contract for Saint Francis Ministries (# HHS000298100001):
- Go to the Legislative Budget Board (LBB) contract database website and click on “Contract Database Search”.
- In the Contract ID field, enter the contract number.
- In the Agency dropdown, select “530 - Family & Protective Services”.
- Scroll to the bottom of the screen and click on the “Submit Search” button.
- When the results appear, click on the “Display Expanded Data Set” button.
- Next, click on the "+" icon to view contract information.
- To view a document in the Attachments section, click on the magnifying glass icon
to the left of the document you wish to review.
Note: The contract file name typically appears with the contract number followed by the word “Contract”. For this contract, the file “HHS000298100001_Contract_Amendment” contains the executed contract document.
News
Stay informed by visiting the Saint Francis Ministries news page.
Contact DFPS/OCBCT
- DFPS Community-Based Care administrator: Jennifer Avila, (806) 570-5971.
- DFPS Contract Administration manager: Amy Forister, (806) 742-9443.
- Case Management Oversight Manager: Courtney Jenkins, (806) 891-2104
- Case Management Oversight Manager: Rachael Devries, (806) 570-5302
- Case Management Oversight Manager: Tifphany Hill, (806) 349-3276
Contact Saint Francis Ministries
- Saint Francis Ministries customer care
- For concerns:
- Email: txcustomercare@saintfrancisministries.org
- Call: (866) 671-4735
| Title | Name / Email |
|---|---|
| Vice President | Rachel Williams-Ehue |
| Executive Director of Permanency and Reunification | Micah Smith |
| Executive Director of Support Services and Operations | Esmeralda Kennedy |
| Executive Director of Capacity Building and Provider Relations | Melanie MacKenzie |
| Director of Permanency Support Services, Kinship, and Community Services | Nicole Banire |
| Director of Human Resources | Jamie Flores |
| Director of Placement, Transportation, and Clinical Utilization | Rene Esparza |
| Director of Permanency and Reunification (North) | Jessica Hoskins |
| Director of Permanency and Reunification (South) | Dominica Castillo |
| Director of Permanency and Reunification (South) | Jennifer Garlett |
| Regional Attorney | Kacee Harvey |
Forms
Click here to view all CBC forms
| Form Number | Form Name |
|---|---|
| 1517 | Region 1 Initial Coordination Meeting (ICM) |
| 1518 | Region 1 Removal |
Learn More
Community Areas
Expanding Community-Based Care
