About Texas Panhandle

The Texas Panhandle area, previously known as Region 1, is comprised of 41 counties.

The Single Source Continuum Contractor (SSCC) for this area is Saint Francis Ministries. Visit the Saint Francis Ministries website to learn about them.

Joint Operations Manual

DFPS/Saint Francis Joint Operations Manual

Timeline

• December 7, 2018: Request for application released
• June 13, 2019: Contract awarded* to Saint Francis Ministries
• July 1, 2019: Stage I start-up
• January 1, 2020: Stage I go-live
• September 1, 2021: Stage II start-up
• March 2, 2022: Stage II go-live
• March 1, 2024: Stage III go-live (current activity)
• June 1, 2024: Contract renewal
• June 1, 2029: Community area re-procurement
  *Steps to view the executed contract for Saint Francis Ministries (# HHS000298100001):

  

  1. Go to the Legislative Budget Board (LBB) contract database website and click on “Contract Database Search”.
  2. In the Contract ID field, enter the contract number.
  3. In the Agency dropdown, select “530 - Family & Protective Services”.
  4. Scroll to the bottom of the screen and click on the “Submit Search” button.
  5. When the results appear, click on the “Display Expanded Data Set” button.
  6. Next, click on the "+" icon to view contract information.
  7. To view a document in the Attachments section, click on the magnifying glass icon   to the left of the document you wish to review.
     

  Note: The contract file name typically appears with the contract number followed by the word “Contract”. For this contract, the file “HHS000298100001_Contract_Amendment” contains the executed contract document.

News

Stay informed by visiting the Saint Francis Ministries news page.

Contact DFPS/OCBCT

• DFPS Community-Based Care administrator: Jennifer Avila, (806) 570-5971.
• DFPS Contract Administration manager: Amy Forister, (806) 742-9443.
• Case Management Oversight Manager: Courtney Jenkins, (806) 891-2104
• Case Management Oversight Manager: Rachael Devries, (806) 570-5302
• Case Management Oversight Manager: Tifphany Hill, (806) 349-3276

Contact Saint Francis Ministries

• Saint Francis Ministries customer care
• For concerns:
  • Email: txcustomercare@saintfrancisministries.org
  • Call: (866) 671-4735

Forms

Click here to view all CBC forms