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Metroplex East (Region 3E)

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About Metroplex East

The Metroplex East community, previously known as Region 3E, is comprised of the following 9 counties in and around Dallas: Collin, Dallas, Ellis, Fannin, Grayson, Hunt, Kaufman, Navarro, and Rockwall.

The Single Source Continuum Contractor (SSCC) for this area is EMPOWER. Visit the EMPOWER website to learn about them.

Joint Operations Manual

Timeline

  • April 18, 2022: Request for application released
  • February 23, 2023: Contract awarded* to EMPOWER
  • March 1, 2023: Stage I start-up
  • September 1, 2023: Stage I go-live
  • September 1, 2023: Stage II start-up
  • March 1, 2024: Stage II go-live
  • March 18, 2026: Court-Appointed Receivership began
  • July 20, 2026: Notification of contract termination (Current Activity)
  • November 1, 2026: Transition of Community-Based Care services in Region 3E to Texas Family Care Network (TFCN) and Our Community Our Kids (OCOK)
  • January 20, 2027: EMPOWER contract termination dateVisual of timeline
    *Steps to view the executed contract for EMPOWER (# HHS001183200003):
    Contract Database Search icon
    1. Go to the Legislative Budget Board (LBB) contract database website and click on “Contract Database Search”.
    2. In the Contract ID field, enter the contract number.
    3. In the Agency dropdown, select “530 - Family & Protective Services”.
    4. Scroll to the bottom of the screen and click on the “Submit Search” button.
    5. When the results appear, click on the “Display Expanded Data Set” button.
    6. Next, click on the "+" icon to view contract information.
    7. To view a document in the Attachments section, click on the magnifying glass icon magnifying glass icon  to the left of the document you wish to review.

    Note: The contract file name typically appears with the contract number followed by the word “Contract”.

News

Contact DFPS/OCBCT

Contact EMPOWER

For concerns:

For intake and placement or to identify on-call staff for any after-hours emergencies:

Title Name / Email
Texas Board President Michael Patrick
Chief Program Officer Kris Naylor
Senior Vice President Brittney Pearson
Vice President of Permanency Nora DeWitt
Vice President of Permanency Keshaun Vinson
Vice President of Permanency Anika Jones
Vice President of Intake & Placement (Texas) Ashley Buratti
Director of Intake & Placement Camille Richard
Director of Permanency Services Priscilla Stewart-Sykes
Director of Permanency Services Arizat Adams
Director of Permanency Services Kristina Abbott
Director of Permanency Services Martoya Samuels
Director of Permanency Services Rashunda Johnson
Director of Permanency Services Calla Anderson
Director of Permanency Services Jamonica Brown
Director of Permanency Services Precious Higdon
Director of Permanency Services Ariel Jones
Director of Permanency Services Paula Lee
Director of Permanency Services Jennifer Porter-Jones
Director of Permanency Services Diana Polk
Director of Permanency Support Mario Estep
Director of Permanency Support Chanel Sharp

Forms

View all CBC forms on the DFPS website.

Corporate Structure

Read about the corporate structure for Empower.

Learn More

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Community Areas

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Expanding Community-Based Care

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Frequently Asked Questions