About Metroplex East

The Metroplex East community, previously known as Region 3E, is comprised of the following 9 counties in and around Dallas: Collin, Dallas, Ellis, Fannin, Grayson, Hunt, Kaufman, Navarro, and Rockwall.

The Single Source Continuum Contractor (SSCC) for this area is EMPOWER. Visit the EMPOWER website to learn about them.

Joint Operations Manual

DFPS/EMPOWER Joint Operation Manual

Timeline

• April 18, 2022: Request for application released
• February 23, 2023: Contract awarded* to EMPOWER
• March 1, 2023: Stage I start-up
• September 1, 2023: Stage I go-live
• September 1, 2023: Stage II start-up
• March 1, 2024: Stage II go-live (current activity)
• March 1, 2028: Contract renewal
• March 1, 2033: Community area re-procurement
  *Steps to view the executed contract for EMPOWER (# HHS001183200003):

  

  1. Go to the Legislative Budget Board (LBB) contract database website and click on “Contract Database Search”.
  2. In the Contract ID field, enter the contract number.
  3. In the Agency dropdown, select “530 - Family & Protective Services”.
  4. Scroll to the bottom of the screen and click on the “Submit Search” button.
  5. When the results appear, click on the “Display Expanded Data Set” button.
  6. Next, click on the "+" icon to view contract information.
  7. To view a document in the Attachments section, click on the magnifying glass icon   to the left of the document you wish to review.
     

  Note: The contract file name typically appears with the contract number followed by the word “Contract”.

News

Stay informed by visiting the EMPOWER website.

Contact DFPS/OCBCT

• Community-Based Care administrator:  Afton Rutherford (817) 727-9156
• Contract Administration manager: Christina Hausenfluke (817) 372-2541

Contact EMPOWER

For concerns:

• Email: concernline@teammns.org
• Call: (877) 942-2239

Forms

Click here to view all CBC forms on the DFPS website.