| Hotline | Number | Availability |
|---|---|---|
| Texas Abuse/Neglect Hotline | 1-800-252-5400 or www.txabusehotline.org Use this number to report:
|
24 hours a day, seven days a week. This number is available across the United States. |
| Foster Care and Adoption Information | 1-800-233-3405 For information on becoming a foster or adoptive parent through DFPS. |
8 a.m. to 5 p.m. Central Time, Monday-Friday |
| Foster Care Help | 1-844-286-0769 Information, assistance, and complaint resolution for foster youth up to 18 years old. |
8 a.m. to 5 p.m. Central Time, Monday-Friday |
| Child Care Information | 1-800-862-5252 For information about child care in Texas. |
8 a.m. to 5 p.m. Central Time, Monday-Friday |
| Texas Youth Helpline | 1-800-989-6884 or www.texasyouthhelpline.org To provide peer counseling to youth and family members for family conflicts, delinquency, truancy, abuse and neglect, and running away. |
24 hours a day, seven days a week. |
| Office of Consumer Affairs Hotline | 1-800-720-7777 To make an inquiry or complaint about an existing DFPS case. |
8 a.m. to 4:30 p.m. Central Time, Monday-Friday |
| Abuse in Mental Health/Mental Retardation Facilities | 1-800-647-7418 To report abuse, neglect, or exploitation in Mental Health/Mental Retardation facilities. |
24 hours a day, seven days a week. |
| State Auditor’s Fraud Hotline | 1-800-TX-AUDIT To report fraud, waste, or abuse of state funds |
24 hours a day, seven days a week. |
| DFPS Records Management Group | 1-877-764-7230 or send an email |
8:30 a.m. to noon |