Overview
DFPS enters into contracts to provide services to clients to help them prevent or overcome abuse, neglect, or exploitation. These services may also be provided through collaboration with other state agencies through interagency agreements.
Through these contracts, DFPS establishes the qualifications, service deliverables, reporting requirements, documentation requirements, payment methodology, and performance measures for each service.
Responsibilities
Adult Protective Services (APS) contract managers are responsible for:
- Establishing contracts.
- Managing and monitoring contracts according to the terms of each contract.
- Supporting caseworkers and other DFPS staff to help resolve performance issues or concerns.
- Collaborating with Contractors in the provision of quality services.
- Processing invoices for contracted services.
To monitor contracts, staff conduct on-site or desk review monitoring activities. They review supporting documentation, assess compliance with the contract, assess performance, and document findings relevant to the contractor’s compliance with programmatic, administrative, and financial requirements.
APS contracted services include:
- Claims Processing Services
- Nursing Facility Services
- Mental Health Assessment Services
- Personal Assistance Care Services
Contact information
- Current contracting opportunities can be found at Open Enrollment Opportunities | Resources
- Inquiries related to existing contracted services with DFPS for APS can be sent to REGION12APSCONTRACTS@dfps.texas.gov.
- Regional APS contract staff contact information
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