If you have a question or complaint, DFPS offers several ways to get help, depending on who you are or the type of inquiry you have.
- I have a question or complaint about a specific case.
- Contact the Office of Consumer Affairs.
- I am 17 years old or younger, and I am in CPS foster care.
- Contact the Foster Care OmbudsmanExternal Link at the Health and Human Services Commission.
- Have a question or problem with your foster care placement? Read this brochure in EnglishPDF DocumentExternal Link or SpanishPDF DocumentExternal Link.
- I am 18 years old or older, and I am in CPS Extended Care.
- Contact the Office of Consumer Affairs.
- I have a general question about the case process.
- Contact the Office of Consumer Affairs.
- I work for the Texas Legislature, and I have been contacted by a constituent about a specific case.
- Contact the Office of Consumer Affairs.
