Texas Department of Family and Protective Services (DFPS)

If you have a question or complaint, DFPS offers several ways to get help, depending on who you are or the type of inquiry you have.

I have a question or complaint about a specific case.: Contact the Office of Consumer Affairs.
I am 17 years old or younger, and I am in CPS foster care.: Contact the Foster Care Ombudsman at the Health and Human Services Commission.; Have a question or problem with your foster care placement? Read this brochure in English or Spanish.
I am 18 years old or older, and I am in CPS Extended Care.: Contact the Office of Consumer Affairs.
I have a general question about the case process.: Contact the Office of Consumer Affairs.
I work for the Texas Legislature, and I have been contacted by a constituent about a specific case.: Contact the Office of Consumer Affairs.

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