Need to Report Abuse?
- If you have an emergency call 9-1-1.
- Submit a report by calling the hotline at 1-800-252-5400, or
- Report online at www.txabusehotline.org.
Contact Form
Reports of suspected abuse or neglect are not accepted by DFPS through this contact form or by e-mail
Please select a message category that best corresponds to your message regarding DFPS and its programs (If you cannot find an appropriate category please contact our state office at (512) 929-6900. For other contacts, see the phone number listing below on this webpage).
Note: Messages are not monitored 24 hours a day, 7 days a week.
Note: Secure messages with encryption are another way for us to help protect our clients' well being, safety, and privacy—by doing what we can to protect their personal information. Visit the DFPS Email Encryption Page for more information about receiving and replying to secure messages, and how to access encrypted messages using a Smartphone.
Phone Contacts
| State Office | (512) 929-6900 |
|---|---|
| Report abuse or neglect | (800) 252-5400 from across the United States |
| Texas Youth Helpline | (800) 989-6884 |
| Texas Parent Helpline | (833) 680-0611 |
| Texas Adoption Resource Exchange (TARE) | (800) 233-3405 |
| Office of Consumer Affairs | (800) 720-7777 submit questions or complaints |
| Volunteer Opportunities | (833) 490-6823 |
Address
Texas Department of Family and Protective Services
4900 N. Lamar Blvd.Austin, Texas 78751 [map] P.O. Box 149030
Austin, Texas 78714-9030