Effective July 12, 2024, you will no longer create an account in the HHSC Enterprise Portal to access ABCS. ABCS will only be accessed by creating an account in the My DFPS Application Passport (MYDAP).
To initiate this process, you will go to the MYDAP login page and choose the option sign up now. Complete the additional steps to create your account in MYDAP. Upon completion of your MYDAP account, you will be able to request access to ABCS.
Step-by-step guidance on accessing ABCS can be found in the resource: Requesting Access to ABCS located at the ABCS webpage.
You can reset your password by going to the My DFPS Application Passport (MYDAP) sign in page and clicking on Forgot Your Password.
Enter your email address (username field is disabled) and click on the Send Verification Code button. An email will be sent with the verification code to the entered email address. Enter the code and click on the Verify Code button. The system will validate the email and code and you will then click on the continue button.
After the above is completed, you will be prompted to choose a new password.
Once a background check has been submitted, a record of the most recent background check will be viewable on the Active Background Check History Records tab on the ABCS Home page for the ABCS agency account. You can view the status, as well as additional details about the individual's background check, by clicking on an individual’s name on either the Active or Inactive background check history records tabs.
If you need more information, please send an email to askbc@dfps.texas.gov.
In most cases, if the person who initiated the background check is eligible to receive background check results, that person gets an email with the results. Otherwise, background check notifications will be sent to the main email address on the ABCS agency account.
There are two ways to upload documents:
- By clicking the link in the Action Required result notification email; or
- By clicking the Upload button on background check history page for an individual in ABCS.
The password for MYDAP expires every 90 days. When changing your password, please follow the steps above for What Should I Do If I Forget my Password for MYDAP?
You will be timed out after 30 minutes of inactivity. There will be a pop-up window that displays with a countdown prior to timing out where you can select an option to continue your session.
To access an ABCS agency account, the individual will need to ensure his or her background check has been done in ABCS within the required timeframe for the specific ABCS agency account to which the person wants access. The time frames vary among account types. If the background check is not current, a user’s access to the specific ABCS agency account will be suspended because his or her background check was inactivated. Once a new background check is submitted, the individual can be re-added to the ABCS agency account from the drop-down user list.
If an individual does not have a SSN, an alternate ID type and number needs to be entered in ABCS in the appropriate fields. Those ID Types include:
- Canadian SIN
- License Number
- Military ID
- Passport Number
- Permanent Residency Card Number
- State Photo ID Number
Last updated: July 16, 2024