Adult Protective Services Handbook Revision January 2010
This revision of the Adult Protective Services Handbook was published on January 4, 2010. Summaries of new or revised items are provided below.
APS In-Home Handbook Updates
Several updates are being made to the APS In-Home Handbook. These updates are not changes in policy or procedures. These are updates to clarify current policy and procedures in the APS In-Home Handbook. See:
1345 Physical Abuse (PHAB) Allegations
1347.10 Procedure for Assessing Exploitation (EXPL) Allegations
2131 Routing Coordinator Review for Special Needs Case Assignment
2142 Documentation for Secondary APS Specialists
2214 Examples of Case Initiation
2220 Changing Allegation Priorities
2253 Procedure for When the Client Is Inaccessible for Initial Face-to-Face Contact
2261 Procedure When Client Refuses to Cooperate With APS Investigation
2333 Documentation of Investigation Contacts
2334 Written Statements
2334.1 Procedures for Written Statements
2341.1 Procedure for Interviewing Clients
2347 Interviewing Minors
2350 Photographic Evidence
2352 Documentation for Photographs
2431 Procedure for Assessing Indicators of a Lack of Capacity to Consent to or Refuse Protective Services
2431.1 Procedure When the Client Refuses Protective Services
2431.2 Documentation for Client Refuses Protective Services
2441 Procedure for Undue Influence
2511 Procedure for Monthly Status Contacts During Investigations
2511.1 Exceptions for Monthly Status Contacts During Investigations
2512 Documentation of Monthly Status Contacts During Investigations
2520 Supervisor Consultations
2521 Procedure for Supervisor Consults
2521.1 Documentation for Supervisor Consults
2522 Procedure for 45-Day Supervisory Consults
2522.1 Documentation for 45-Day Supervisory Consults
2530 Additional Allegations Received During the Investigation Stage
2541 Procedure for When a Client Cannot Be Located
2600 Complex Investigations
2610 Supervisor Review of Recidivistic Cases
2620 Community Involvement in Complex Investigations
2640 Investigations Involving Family Violence Reports
2714 Documentation of Conclusion Justification
2715 Example of Conclusion Justification
2810 Procedure for Investigation Closure
2820 Documentation of Investigation Stage Closure
2821 Investigation Closure Reason Codes
2821.1 Procedures for Supervisor Investigation Stage Closure
3215.2 Action Section
3215.3 Outcome Section
3216 Documentation of Service Delivery Contacts
3217 Documenting the Client’s Withdrawal From Services
3251.1 Exceptions for Monthly Status Contacts During Service Delivery
3255 Supervisor Consultations
3255.1 Procedure for Supervisor Consults
3255.11 Documentation for Supervisor Consults
3255.2 Procedure for 60-Day Supervisory Consults
3255.22 Documentation for 60-Day Supervisory Consults
3411 Procedure for Providing Family Violence Literature to APS Clients
3470 Client Withdraws From Services
3472 Procedure for Case Closure During Service Delivery
3521 Client’s Budget and Financial Resources
3525 APS Service Authorization
4130 Documentation of Legal Actions
5114 Disclosure of Case Information to Prospective Guardians
5118.1 Subpoenas
5118.2 Notification of Investigation Involving a Guardianship to Probate Court
5241 When to Merge Cases
5300 Administrative Review for Designated Perpetrators
5310 Designated Perpetrators Ineligible for an Administrative Review
5320 Notifying the Designated Perpetrator of Findings and Eligibility for Review
5330 Procedure for Conducting the Administrative Review for Designated Perpetrators
5410 Due Process for Employee Misconduct Registry (EMR) Cases
5412 Notification of Reportable Conduct
5424.2 Release of Findings in Non-EMR Cases
5424.21 Release of Findings on Investigations of Home and Community Support Services Agency (HCSSA) Staff
5424.22 Release of Findings on Investigations of Foster Home Providers and Employees
5424.3 Emergency Release of Findings in Non-EMR Cases
5425.2 Releasing the APS Investigation to School Officials
Appendix 2000-1: APS Specialist Safety
Appendix 2000-2: Definitions of Person Characteristics
Appendix 3000-A: APS Service Code Descriptions and Unit Type Descriptions
A clarification has been made in the item below:
2261 Procedure When Client Refuses to Cooperate With APS Investigation