Skip links menu

Skip to Main Content Skip to Top Menu Skip to Search Skip to Section Menu Skip to Footer Menu

Top menu
  • I am Dropdown Menu
    x
    • ParentParent
    • Foster or Adoptive ParentFoster or Adoptive Parent
    • Kinship CaregiverKinship Caregiver
    • Foster YouthFoster Youth
    • ElderlyElderly
    • Person with DisabilitiesPerson with Disabilities
    • Teacher or ProfessionalTeacher or Professional
    • Business and Service ProviderBusiness or Service Provider
    • VolunteerVolunteer
    • Looking for a JobLooking for a Job
    • Looking for TrainingLooking for Training
    • General PublicGeneral Public
  • Child Investigations Dropdown Menu
    • About
    • Child Protective Investigations
    • Investigations
    • Guide to Investigations
    • Guide to Alternative Response
    • Child Care Investigations (CCI)
    • Texas Family First
    • Domestic Violence
    • Alternative Response
    • Special Investigations
    • Related Topics
    • Case Connection
    • Child Fatality Review
    • Citizen Review Teams
    • Human Trafficking
    • Other Information
    • Contact Us
    • File a Complaint
  • Child Services Dropdown Menu
    • About
    • Child Protective Services
    • Child & Family Services
    • Child Safety
    • Family Support
    • Children in Our Care
    • About
    • Foster Care
    • Kinship Care
    • Adoption
    • Medical Services
    • Youth & Young Adults
    • More Information
    • Attorney's Guide
    • CommunityBasedCare.org
    • Rainbow Rooms
    • Other Information
    • Contact Us
    • Case Records
    • File a Complaint
  • Adoption & Foster Care Dropdown Menu
    • About
    • Children in Our Care
    • Foster Care
    • Kinship Care
    • Adoption
    • Foster and Adoptive Parents
    • Steps
    • Requirements
    • Information Meetings
    • Get Started
    • Find a Child to Adopt
    • Search Waiting Children
    • Heart Galleries
    • Support
    • Adoption Assistance
    • Medical Services
    • Youth and Young Adults
    • Other Information
    • Contact Us
    • File a Complaint
  • Prevention Dropdown Menu
    • General Information
    • About PEI
    • Office of Child Safety
    • Child Drownings
    • Room Sharing & Safe Sleep
  • Adult Protection Dropdown Menu
    • About
    • Overview
    • Investigations and Services
    • APS History
    • TEAM Institute
    • Silver Star Rooms
    • APSConference.org
    • Prevent Adult Abuse
    • How to Report Abuse
    • Help Prevent Adult Abuse
    • Other Information
    • Contact Us
    • File a Complaint
  • Doing Business Dropdown Menu
    • DFPS Contracts
    • Doing Business with DFPS
    • Contracting Policies
    • Contracting Forms
    • Funding Opportunities
    • Partnering with DFPS
    • Historically Underutilized
        Business
    • Purchased Client Services
    • About PCS
    • Regional APS Contracts
    • Regional CPS Contracts
    • Residential Contracts
    • State Office Contracts
    • Community-Based Care Contracts
    • Reports & Statistics
    • Active Contracts
    • Children in DFPS Care
    • Other Information
    • Contact Us
    • File a Complaint
  • Data & Reports Dropdown Menu
    • Data & Statistics
    • Budget & Finance
    • CPS Dashboard
    • Data Book
    • Monthly Data
    • Reports & Presentations
    • Agencywide
    • APS
    • CAPTA Citizen Review Teams
    • CPS
    • Internal Audit
    • PEI
    • Rider Reports
    • Strategic Plans
    • News & Information
    • DFPS News
    • Policies and Information Requests
    • Other Information
    • Contact Us
    • File a Complaint
  • Texas Child-Centered Care Dropdown Menu
    • General Information
    • About T3C
    • What's New
    • Service Package Descriptions
    • Foster Care Methodological Rates
    • Transitioning
    • T3C System Blueprint
    • Frequently Asked Questions
    • Provider Information
    • Preparing for the Transition
    • Other Information
    • Contact Us
    • Reports
En Español

Statewide Intake Policy & Procedures

  • DFPS Home
  • >Handbooks
  • >SWI Procedures
  • >Menu
  • >This Page

Menu DFPS Policy Handbooks

  •   Handbook Search

  • This box searches the DFPS policy handbooks. For more options see advanced search and search tips.

  • Revision Memos
  • Most Recent Revisions
    • Child Protective Services
    • Adult Protective Services
    • Child Care Investigations
    • Statewide Intake
    • Background Checks
    • Community Engagement
    • Office of Consumer Affairs
    • Records Management Group
    • Subpoena Policy
    • Travel Claims and Services
    • Asset Management
    • Ethics Policy
    • Title IV-E Training
    • Title IV-E County
  • Handbooks
  • Child Protective Services
    • Table of Contents
    • 1000 Administration
    • 2000 Intake
    • 3000 Child Safety
    • 4000 Placement
    • 5000 Legal Functions
    • 6000 Substitute Care
    • 7000 FAD
    • 8000 Services
    • 9000 Interstate
    • 10000 Youth in Care
    • 11000 Health Care
    • 12000 FBSS
    • 15000 Education
    • Appendices
    • Definitions
    • Resource Guides
  • CPS Community-Based Care
    • Region 1 Joint Operations Manual
    • Region 2 Joint Operations Manual
    • Region 3W Joint Operations Manual
    • Region 3E Joint Operations Manual
    • Region 4 Joint Operations Manual
    • Region 5 Joint Operations Manual
    • Region 8b Joint Operations Manual
    • Services Across Stage II Regions
  • Adult Protective Services
    • Table of Contents
    • 1000 Overview
    • 2000 SWI & Case Assignment
    • 3000 Scope & Eligibility
    • 4000 HHSC or Other Settings
    • 5000 Complex Cases
    • 6000 Evidence
    • 7000 Guardianship
    • 8000 Investigations & Assessments
    • 9000 Case Contacts
    • 10000 Provide & Arrange Services
    • 11000 Death of Client
    • 12000 Legal Actions
    • 13000 Case Closure
    • 14000 Due Process & Release
    • 15000 Confidentiality & Records
    • Appendices
    • Definitions
  • Child Care Investigations
    • Table of Contents
    • 1000 Legal Basis
    • 2000 Notifications
    • 3000 Intake
    • 4000 Investigations
    • 5000 Special Topics
    • 6000
    • 7000 Reviews and Appeals
    • Appendices
    • Definitions
    • Resource Guides
  • Statewide Intake
    • Table of Contents
    • 1000 Overview
    • 2000 Reports
    • 3000 Information & Referral
    • 4000 CPI and CPS
    • 5000 APS
    • 6000 PI Facility
    • 7000 PI Community
    • 8000 DCI and DCR
    • 9000 RCCI and RCCR
    • 10000 RCCI Intake Screening
    • 11000 CPI Intake Screening
  • Background Checks
    • Table of Contents
    • 1000 Overview
    • 2000 Contracted Services
    • 3000 Non-DFPS Staff
    • 4000 Employees
    • 5000 CASA
    • 6000 Public
    • 7000 Volunteers and Interns
    • 8000 Audit Staff
    • 9000 External Partners
    • 10000 SSCCs
    • Appendices
    • Definitions
  • Contracting Policies
  • Community Engagement
    • Table of Contents
    • 1000 Overview
    • 2000 Resource Rooms
    • 3000 Stakeholders
    • 4000 Donations
    • 5000 Volunteers
    • 6000 Interns, Youth
    • 7000 Background Checks
    • 8000 Responsibilities
    • Appendix
  • Office of Consumer Affairs
    • Table of Contents
    • 1000 Overview
    • 2000 Complaints
    • 3000 Legislators
    • 4000 Case Reviews
    • 5000 ARIF
  • Records Management Group
    • Table of Contents
    • 1000 Overview
    • 2000 Safekeeping
    • 3000 Disclosure
    • 4000 Retention
    • 5000 Forms
    • 6000 Adoption Registry
    • 7000 Administration
  • Subpoena Policy
    • Table of Contents
    • 1000 Policy
    • 2000 Procedures
  • Travel Claims and Services
    • Table of Contents
    • 1000 Overview
    • 2000 Policy
    • 3000 Claims
    • 4000 Unique Policies
    • 5000 Council Travel
    • 6000 eTravel
    • 7000 Exceptions
  • Asset Management
    • Table of Contents
    • 1000 Overview
    • 2000 Responsibilities
    • 3000 Property Types
    • 4000 Acquisition
    • 5000 Inventory
    • 6000 Lost Property
    • 7000 Disposal
    • Appendices
  • Ethics Policy
    • Table of Contents
    • Standards of Conduct
    • Accepting Benefits
    • Purchasing Food
    • Group Solicitations
    • Travel
    • Conflicts of Interest
    • Referring or Endorsing Vendors
    • Contracting
    • Restrictions on Employment
    • Political Activity
    • Fraud, Waste, and Abuse
    • Using Time, Property, and Facilities
  • Title IV-E Handbooks
  • Title IV-E Training
    • Table of Contents
    • 1000 Overview
    • 2000 Legal Basis
    • 3000 Introduction
    • 4000 Training
    • Appendices
  • Title IV-E County
    • Table of Contents
    • 1000 Overview
    • 2000 Legal Basis
    • 3000 Introduction
    • 4000 Child Welfare
    • 5000 Legal
    • 6000 County
    • Appendices
  • Helpful Links
  • Statutes
    • Statutory References
    • TX Rules of Evidence
    • TX Rules of Appellate Procedure
    • TX Code of Criminal Procedure
    • TX Rules of Civil Procedure
  • TAC Rules
  • TAC Waivers for Foster Care Redesign
  • DFPS Contracting Policies
  • Email Updates

  • Section 11000: SWI Child Protective Investigations (CPI) Intake Screening

    11000 SWI Child Protective Investigations (CPI) Intake Screening

    11100 Legal Basis for Screening

    11200 Screening Purpose and Program Organization

    11210 SWI Child Protective Investigations (CPI) Screeners

    11220 Screener Supervisor

    11230 Screener Program Administrator

    11240 Workload Distribution

    11250 Sensitive Intakes

    11300 Screening Process

    11310 Searching

    11311 Analyzing History

    11312 External Resources

    11320 Criteria

    11330 Time Frames

    11340 Contacts and Interviewing

    11341 Contacting Reporters

    11342 Contacting Collaterals

    11343 Contacting Principals

    11350 When a Screening is Not Conducted

    11400 Consulting (Staffing)

    11410 Children in DFPS Conservatorship

    11420 Child Death

    11430 Other Situations with Mandatory Consultation

    11500 Decisions (Assessments)

    11510 Changing the Priority of an Intake

    11520 An Intake That Clearly Meets Guidelines

    11530 Alternative Response (A-R)

    11540 Investigation (INV)

    11550 Closing an Intake

    11551 Closing a Child Death Intake without an Investigation

    11552 Closing Intakes for Children in DFPS Conservatorship

    11553 Closing Intakes for Unaccompanied Alien Children (UAC)

    11554 Case Closure with Differential Response

    11600 Documenting the Screening

    11610 Formal Questions in IMPACT

    11620 Document within 24 Hours

    11700 Reporter Notification of Closure

    11800 Special Topics

    11810 Intake Call Recordings

    11820 Concerns about Intakes

Facebook
Twitter
YouTube
Email Updates

Footer Menu

DFPS Agency

  • About DFPS
  • Accessibility
  • Contact Us
  • DFPS Home
  • DFPS Offices
  • En Español
  • Find a Form
  • Jobs
  • Office Closures
  • Policies
  • Site Map
  • Training
  • Websites

Public Awareness Campaigns

  • Early Childhood Texas
  • Get Parenting Tips
  • One Pill Kills
  • Partnering to Protect
  • Protect Texas Adults
  • Room to Breathe
  • Texas Youth Helpline
  • Watch Kids Around Water
  • Why Not Me?

Abuse / Hotlines

  • Hotlines
  • Questions and Complaints
  • Report Abuse
  • Report Fraud, Waste, or Abuse
  • State Auditor’s Fraud Hotline

Budget, Data & Regulations

  • Annual Report
  • Budget and Finance
  • Data Book
  • Public Information Act
  • Policy Handbooks
  • Cybersecurity
  • Practice Guide for CPS Attorneys
  • Rulemaking
  • Records Retention Schedule
  • Reports, Plans & Statistics
  • Statutes for APS
  • Statutes for CPS
  • Texas Administrative Code

News and Information

  • Compact with Texans
  • DFPS News
  • DFPS Public Meetings
  • Foster Care Lawsuit News
  • Financial and Budget Information
  • Help Prevent Child Abuse
  • Help Prevent Abuse of Vulnerable Adults
  • Support for Parents

Parents Involved with CPS

  • Guía para Padres Sobre el Cuidado Temporal
  • Guía para Padres Sobre las Investigaciones
  • Guía para una Respuesta Alternativ
  • Guide to Investigations
  • Guide to Alternative Response
  • Parent's Guide to Foster Care
  • Resources for Families Involved with CPS

Business Information

  • Active DFPS Contracts
  • Doing Business with DFPS
  • Funding Opportunities at DFPS
  • Regional Children Statistics in DFPS Care
  • Texas Faith-Based & Community Initiative

Find Services

  • Background Checks
  • Become a Foster or Adoptive Parent
  • Find Your Birth Family or Biological Sibling
  • Prevention Programs in Your County
  • Request a Copy of DFPS Records
  • Services for Youth in Foster Care
  • Search for Child Care
  • Search for a Child to Adopt

How You Can Help

  • Donate
  • Volunteer
  • Internships
  • Mentorships
  • Faith-Based Program

Other Information

  • Download Help
  • State Government Information Search
  • Texas Online
  • Texas Health and Human Services
  • Texas Veterans Portal
  • Where The Money Goes