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- 1000 Overview
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Section 2000: Statewide Intake (SWI) and Case Assignment
2000 Statewide Intake (SWI) and Case Assignment
2200 Information and Referrals
2210 How to Handle Information and Referrals
2300 Case-Related Special Requests
2410 On-Call Information in IMPACT for Case Assignment
2420 Intakes with Special Considerations
2430 Assignment of Secondary APS Specialists
2510 Notifying SWI about Chronic Callers