Adult Protective Services
Handbook Revision, November 1, 2017
This revision of the Adult Protective Services In-Home Handbook was published on November 1, 2017. Summaries of new or revised items are provided below.
APS In-Home FY 2018 Release 1 (PATS 10432)
This APS In-Home policy release (FY18, Release 1) includes the following changes:
• Updated the policy and procedure for high profile cases.
• Removed SHIELD as the identifying name for APS assessment tools.
• Added new section for working with the Forensic Assessment Center Network.
• Removed Form 2206 for alleged victim and client death.
• Updated that Form 2272 must be completed when a client dies and abuse or neglect is suspected to have contributed.
• Updated and combined purchased client services sections for clarification.
• Updated purchase order for placement services to include residential care facilities, assisted living facilities, and adult foster care facilities.
See:
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2134 Sensitive and High Profile Cases
2134.1 Procedure for Sensitive and High Profile Cases
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2400 SHIELD Assessment Tools
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2615 Procedure for Working With the Forensic Assessment Center Network (FACN)
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2640 Alleged Victim Dies During the Investigation
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2810 Procedure for Completing the Risk of Recidivism Assessment
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3330 Community Resource Coordination Groups for Adults (CRCGAs)
3340 Representative Payees and Money Management
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3570 Client Dies During Service Delivery
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3573 Procedure When a Client's Death May Involve Allegations Validated in the Investigation Stage
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3574 Procedure When a Client's Death May Involve New Incidents of Allegations Investigated or Validated During the Investigation Stage
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3575 Procedure When a Client's Death Involves New Allegations of Abuse or Neglect by an Alleged Perpetrator
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3600 Purchased Client Services (PCS)
3610 Description of Purchased Client Services
3611 Use of Purchased Client Services for Guardianship Referrals
3630 3612 Restrictions Involving Purchased Client Services
3620 Procedures for Using Purchased Client Services (PCS)
3631 3621 Assessing the Need for Purchased Client Services
3640 3622 Developing a Service Plan When Using Purchased Client Services (PCS)
3660 3623 Verbal Authorization of Authorizing Purchased Client Services
3680 3624 Monitoring Purchased Client Services
3650 3625 Obtaining Approval for Purchased Client Services
3651 Procedure for Obtaining Approvals for Purchased Client Services
3694 3626 Obtaining an Emergency Medical or Mental Health Assessment
3690 3627 Specific Purchases Using Purchased Client Services
3691 3627.1 Providing Emergency Protective Services in Home- and Community-based Services (HCS) Programs
3692 3627.2 Storage Unit Fees
3692.1 3627.21 Procedure for Payment of Storage Unit Fees
3693 3627.3 Applied Income Payment in Nursing Facility Homes
3693.1 3627.31 Procedure for Payment of Applied Income
3627.4 Eviction of Alleged Perpetrator
3627.41 Procedure for Payment of Eviction of an Alleged Perpetrator
3627.42 Documenting Payment and Client Initiation of Eviction of an Alleged Perpetrator
3627.5 Major Appliance Purchases
3627.6 Home Repairs or Heavy Cleaning
3627.7 Consignment Agreement for Bus or Van Transportation
3627.71 Procedure for Consignment Agreements for Bus or Van Transportation
3695 3627.8 Care of an APS Client's Pet
3630 Documenting Purchased Client Services
3632 3631 Client's Budget and Financial Resources
3641 3632 Client's Participation in Service Planning
3633 Receipt of Purchased Goods or Services by Client
3634 Approvals for Purchased Client Services
3670 3635 APS Service Authorization
3671 3636 Modifying the Initial Service Authorization
3610 3700 Methods for Use of Purchased Client Services
3611 3710 State Term Contract Procurement Cards
3611.1 State Term Contract Procurement Card Issuance Requirements
3611.2 3711 Procedures for Using State Term Contract Procurement Cards
3611.3 3711.1 Transaction Limits on Procurement Cards
3611.4 3711.2 Returns of Goods Purchased With a Procurement Card
3611.5 3711.3 Decline of a Procurement Card
3611.6 3711.4 Security for Procurement Card
3611.7 3711.5 Fraudulent Use, Disputed Transactions, or Lost or Stolen Procurement Cards
3611.8 3711.6 Reconciling the Billing Statement for a State Term Contract Procurement Card
3611.9 3712 Documenting Purchases Made With State Term Contract Procurement Card
3612 3720 Purchase Order for Placement Services (POPS)
3612.1 3721 Placement Procedures for Submitting a POPS to Contract With a Nursing Home
3612.2 3722 Determining the Rate for a POPS
3723 Responsibilities of APS Contract Staff
3724 Monitoring Medicaid Eligibility Status for POPS
3612.3 3725 Documentation Requirements for POPS
3612.4 3725.1 Documentation Requirements for Subsequent 60-Day Placements
3620 3730 Contracts
3731 Procedure for Contracts
3732 Documentation Requirements for Contracts
3621 3740 Claims Processing
3621.1 3741 Procedure for Claims Processing
3741.1 Electronic Signature
3741.2 Email a Service Authorization
3742 Documentation Requirements for Claims Processing
3750 Using Program-Directed Purchase
3751 Procedure for Program-Directed Purchase
3752 Documentation Requirements for a Program-Directed Purchase
3696 3760 Travel Purchases
3696.1 3761 Procedure for Travel Purchases
3696.2 3762 Documentation Requirements for Travel Purchases
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The headings below were re-numbered only due to the re-numbering above:
3700 3800 Consignment Agreements
3710 3810 Definition of Consignment Agreements
3720 3820 Procedures for Consignment Agreements
3730 3830 Determining Rate for Goods or Services Purchased Using a Consignment Agreement
3740 3840 Responsibilities of Regional Management and Contract Staff
3750 3850 Documentation Requirements for Goods or Services Purchased Using a Consignment Agreement
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Appendix XVII: Assessments SHIELD Policy and Procedures Overview