Statewide Intake Procedures Handbook Revision December 2008
This revision of the Statewide Intake Procedures Handbook was published on December 1, 2008. Summaries of new or revised items are provided below.
Supervisory Approval for Call-Outs
The items below are updated to document that supervisory approval for call-outs is no longer required. SWI staff were informed of this policy in March 2008. See:
2190 Staffing With the SWI Supervisor
3922 Call-Outs Performed by Intake Workers
3922.1 Call-Outs for CPS and CCL When SWI Support Staff Is Not On Site
3922.2 Call-Outs for APS and AFC When SWI Support Staff Is Not On Site
3923 Call-Outs in Emergency Situations
3923.1 SWI Supervisor On-Call Schedule
Documenting On-Call Problems
The items below are updated to clarify internal procedures for documenting problems with on-call. SWI staff were informed of this policy in March 2008. See:
3924 Documenting Call-Out
3924.1 Saving and Assigning Intakes
3927.2 Problems With On-Call Schedules or On-Call Staff
Cross-references to 3927.2 have been updated to reflect the revised title in the items below:
3925 Contacting On-Call Staff
3927 On-Call Schedule Changes
Obtaining Social Security Numbers
The item below is revised to require SWI to obtain and document the Social Security numbers of all principals in intakes for all DFPS programs, when the numbers are known to the reporter. See:
3112.1 Person List
Child in Conservatorship Has a Baby
The item below is updated to include instructions on where to route a CRSR when a child in CPS conservatorship has a baby, and the baby is placed with the mother in the mother’s foster placement. See:
4482 Child in CPS Conservatorship Has a Baby