Statewide Intake Procedures Handbook Revision
June 2009
This revision of the Statewide Intake Procedures Handbook was published on June 1, 2009. Summaries of new or revised items are provided below.
The Death of a Child
The items below are revised or reorganized to clarify current policies and procedures. See:
2330 The Death of a Child
2331 Death of a Child Reported by Law Enforcement
2332 A Child’s Death While in CPS Conservatorship
4425 Death of a Child Reported by Law Enforcement
5250 A Child’s Death in a CCL (DCL or RCL) Home or Facility
5260 CLASS System
Internet Reports (E-Reports)
The item below is revised to provide updated procedures for entering into IMPACT reports that are received from the internet reporting Web site. See:
3310 Internet Reports (E-Reports)
Item 3311 Processing E-Reports is removed, and most of its content has been moved into 3310. Some of the content is being deleted from the handbook and will instead be posted on the SWI intranet Web page.
Corrections and Clarifications
The item below is revised to remove information and referral (I&R) type CPS Foster Home Standards Compliance. This I&R is no longer used.
2323 Information & Referral Types
The item below is revised to clarify that an intake worker generates an I&R for the open CPS case and a CCL report in certain circumstances (intake if abuse, neglect, or exploitation; I&R if a standards violation):
2410 Reports Involving Both CCL and CPS
The item below is revised to clarify that an intake worker documents the date of death (DOD) of a child or an APS Facility (AFC) client on the Person Detail page:
3112.1 Person List
The items below are revised to reflect changes in SWI internal procedure regarding the way correspondence that has been mailed or faxed to SWI is entered into IMPACT:
3320 Correspondence Mailed or Faxed to SWI
3321 Steps for Handling Correspondence
3322 Correspondence Cover Sheet and Documenting a Records Search
3323 Entering Correspondence in IMPACT
3324 Completed Correspondence