Statewide Intake Policy and Procedures
Handbook Revision
September 2009
This revision of the Child Protective Services Handbook was published on September 1, 2009. Summaries of new or revised items are provided below.
Rewrite and Clarification
The items below include information about facilities and services regulated or licensed by DSHS and DADS and how SWI handles reports for these agencies. Also included in these sections are SWI procedures for handling reports about other state agencies, community agencies, law enforcement, military bases, and Indian reservations. See:
2700 Reports for Other State or Community Agencies
2710 Health and Human Services Commission Departments
2711 Mental Health and Mental Retardation Services
2712 Department of Aging and Disability Services (DADS)
2712.1 Long Term Care Services Regulated by DADS
2712.2 DADS Consumer Rights and Services Complaint Intake Unit
2712.3 Correspondence Received From DADS
2713 Texas Department of State Health Services (DSHS)
2713.1 Facilities Investigated by DSHS
2713.2 SWI Responsibility
2714 Department of Assistive and Rehabilitative Services (DARS)
2714.1 Texas School for the Blind and Visually Impaired (TSBVI)
2714.2 Texas School for the Deaf (TSD)
2720 Agencies Serving Children
2721 Texas Juvenile Probation Commission
2722 Texas Youth Commission (TYC)
2723 Youth Camps
2730 Veterans Administration (VA) Hospitals
2740 Adult Living Facilities Not Subject to Licensure
2750 Reports Concerning Law Enforcement
2751 Reports of Abuse or Neglect Perpetrated by Law Enforcement
2752 Reports of Abuse and Neglect Investigated by Law Enforcement
2760 Texas Education Agency (TEA)
2770 Indian Reservations and Military Bases
2780 Reports of Abuse, Neglect, or Exploitation for Another State
3621 Processing Reports (I&Rs) for Other State and Social Service Agencies
3621.1 Processing Reports (I&Rs) to Be Faxed to DSHS
4590 Indian Reservation and Military Base
5270 Facilities Operated on a Federal Installation
6670 Indian Reservations and Military Bases
Cross-references were updated in the following items:
2332 A Child's Death While in CPS Conservatorship
2350 Child in Another State At Risk
2420 Determining if an Operation Is Subject to DFPS Jurisdiction
4492 Reports on Juvenile Detention Facilities
5420 Programs Exempt from Residential Licensing Regulation
6530 Situations Involving Facilities Regulated by Other Texas State Agencies