Statewide Intake Policy and Procedures
Handbook Revision
November 14, 2011
This revision of the Statewide Intake Policy and Procedures Handbook was published on November 14, 2011. Summaries of new or revised items are provided below.
Terminology Changes: APS Facility Investigations and Person-First Language
This revision is made in compliance with House Bill (HB) 1481, 82nd Legislature, Regular Session. HB 1481 requires all health and human services agencies to use respectful person-first language when referring to individuals with disabilities.
The entire SWI handbook is updated to:
• change all APS program references from “APS MH&MR Investigations” to “APS Facility Investigations”;
• revise references to legacy HHS agencies and programs; and
• replace such terms as “elderly,” “disabled,” and “mental retardation” with their person-first equivalents.
The items below received the November 2011 revision date because their titles were changed:
1112 Abuse, Neglect, or Exploitation of a Person Age 65 or Older or an Adult With a Disability
1440 APS Facility Investigations – Community Center Phone Line
2340 Death of a Person Age 65 or Older or Adult With a Disability
3631 CCL Standards Violations and Client Rights for APS Facility Investigations
3922.2 Call-Outs for APS and APS Facility Investigations When SWI Support Staff Is Not On Site
6520 In-Home Investigations in State Operated and Community Provider Settings
7000 The Adult Protective Services Division of APS Facility Investigations (Formerly AFC)
7100 The Facilities and Provider Agencies Investigated by the APS Facility Investigations Program
7110 Investigating Reports Related to Home and Community-Based Services (HCS) and Texas Home Living (TxHmL) Waiver Programs
7200 Examples of Abuse, Neglect, and Exploitation Related to APS Facility Investigations
7300 Assigning a Priority to an APS Facility Investigations
7310 When a Client Dies in an Facility or Program Over Which APS Facility Investigations Has Jurisdiction
7311 Specific Facilities Investigated by APS Facilities Investigations
7313 Contractors of State or Community Facility Programs
7320 Not Investigated by APS Facility Investigations
7400 Intakes Related to APS Facility Investigations
7410 Intakes With Multiple Incidents and Victims at an APS Facility
7411 An Intake With Multiple Incidents at an APS Facility
7412 An Intake With Multiple Victims at an APS Facility
7420 Allegations Related to an APS Facility That Are Frivolous or Patently Without a Factual Basis
7430 Investigating Client-to-Client Sexual Contact at an APS Facility
7440 Investigating Client-to-Client Aggression at a Facility That APS Facility Investigates
7450 Investigating Injuries of Unknown Origin at a Facility That APS Facility Investigates
7460 Investigating Pregnancy and Sexually Transmitted Disease at a Facility That APS Facility Investigates
7470 Investigating Issues Related to Restraint, Seclusion, or Clinical Time-Out at a Facility That APS Facility Investigates
7480 Allegations Related to a Client Who No Longer Lives in an APS Facility or Receives APS Services
7500 Confidentiality for Reporters of Incidents at APS Facilities
7600 Clients’ Rights and Administrative Issues Related to APS Facility Investigations
7700 IMPACT Procedures Specific to APS Facility Investigations
7710 Completing the In Re: and Case Name Fields for Cases Related to APS Facility Investigations
7720 Listing Principals for Reports Related to APS Facility Investigations
7730 Using the Facility Page in IMPACT for Reports Related to APS Facility Investigations
7740 Assigning and Calling Out Intakes Related to APS Facility Investigations
7741 Changing the County in an APS Facility Investigation