Statewide Intake
Handbook Revision, February 2014
This revision of the Statewide Intake Policy and Procedures Handbook was published on February 3, 2013. A summary of the revised material is provided below.
Day Care Licensing (DCL) Exempt Facilities
When a Reporter Offers Supporting Information
Call Recording Retention and Requests for Recorded Calls
Correction
Day Care Licensing (DCL) Exempt Facilities (PATS 6197)
The items below are revised to ensure that SWI policies and procedures match DCL policy.
5221 If Licensure of a Children's Day Care Program Facility Is Unclear
5270 Day Care Programs Facilities Operated on a Federal Installation
5320 Day Care Programs That Are Exempt From Regulation Is Not Regulated by Licensing
5310 Day Care That Is Regulated by Licensing
When a Reporter Offers Supporting Information (PATS 6552)
The following items are revised to explain what to do when a reporter wants to provide material and documentation to support a concern about abuse, neglect, or exploitation. Materials and documentation include photographs, emails, videos, letters, and social media posts.
2110 Methods of Making a Report of Abuse, Neglect, or Exploitation to SWI
3111.14 Reporter's Person Notes
The following item included information about completing the Facility Detail page in IMPACT; however, that information is already covered elsewhere in the handbook.
3112.24 Person Notes
Call Recording Retention and Requests for Recorded Calls (PATS 6802)
The timeframe for keeping recorded calls has changed. Procedures for requesting a copy of a recorded call have been streamlined. See:
1250 Call Recording
2186 Request for Copy of a Recorded Call
2186.1 Requests From DFPS Program Staff Request
2186.2 Requests From Law Enforcement Agencies Agency Requests
2186.3 [new item] Requests From Records Management Group or Attorneys Representing DFPS
3500 Processing Requests for a Copy of a Recorded Call
The item below are revised to remove language that was confusing. Policy in these items has not changed. See:
5240 Child-on-Child Abuse or Neglect in a CCL Regulated Facility
5250 A Child’s Death in a CCL (DCL or RCCL) Home or Facility
The items below are revised to correct information that was overlooked during previous revisions. See:
7311 Specific Facilities Investigated by APS Facilities Investigations
7320 Not Investigated by APS Facility Investigations