Handbook Revision, December 1, 2023

This revision of the Statewide Intake Policy and Procedures Handbook was published on December 1, 2023. Summaries of new or revised items are provided below.

Assessment of School Reports and Processing of Case-Related Special Requests (CRSRs) (PATS 14039)

This handbook revision updates SWI policy for assessment of school reports and processing of Return to Care and APS case-related special requests (CRSRs). Policy revisions clarify the following:

  • Definition of a school setting.
  • Criteria for alleged perpetrators in school reports.
  • Priority assessments in school reports.
  • Minor grammatical changes for CRSR processing instructions.

See:

4110 Type

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4520 School Reports

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4521.1 Criteria for Alleged Victim (AV) in School Reports

4521.2 Criteria for an Alleged Perpetrator (AP) in School Reports

4522 Assessing Priority for School Reports

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4825.1 Referring a Young Adult Wishing to Return to Care

4825.2 Processing a Report for a Young Adult Wishing to Return to Care

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5820 Types of CRSR Reports for APS Cases

5821 CRSR – Out-of-State (C-OS)

5822 CRSR – APS Court (C-REG)

5823 CRSR – Law Enforcement (C-REG)

Documentation for I&Rs (PATS 14040)

Section 3240 – Clarifies documentation needed for different I&R types.

Section 9530 – Additional reference link added.

See:

3240 Identifying and Locating Information

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9530 Reports Involving Children in DFPS Conservatorship in an RCCR Operation

Completing the Resource Section in IMPACT and Determining DCR Jurisdiction (PATS 14041)

This handbook revision clarifies how to complete 8610 Resource Section when a facility or operation name is unknown or not found in IMPACT. This revision also provides guidance in section 8710 for determining if a caregiver is subject to regulation by Day Care Regulation (DCR).

See:

2640 Resource Section

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8610 Resource Section

8620 Case Name

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8710 Determining Whether Child Care Provided in the Caregiver’s Home is Subject to Regulation by DCR

Young Adult in an RCCR Facility (PATS 14042)

This handbook revision updates jurisdiction for residents who are adults with a disability in any operation, facility, or home regulated by RCCR. This policy revision is necessary to comply with House Bill 4696, 88th Texas Legislature, Regular Session.

The section marked with an asterisk (*) is a section title change only. No text changed.

See:

3101 CVS Caseworker Notification

3110 AFC Client Rights/Fac Admn Issues

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3160 Standards Compliance

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5735 Facility under the Jurisdiction of Residential Child Care Regulation (RCCR)

5736 5735 Facility under the Jurisdiction of Another Health and Human Services (HHS) Division

5736.1 5735.1 Discharge Issues

5736.2 5735.2 Self-Neglect in Assisted Living Facilities

5736.3 5735.3 Eviction or Leaving Against Medical Advice (AMA) from a Facility Regulated Licensed by HHS

5736.4 5735.4 Abuse, Neglect, or Financial Exploitation by an Employee of the Facility

5736.5 5735.5 Abuse, Neglect, or Financial Exploitation by Someone Other Than an Employee

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6720 Reports Involving Children in DFPS Conservatorship or Adults in DFPS Extended Foster Care

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* 6820 Regulated Group Homes versus Boarding Homes or Personal Care Homes

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6840 Home and Community-based Services (HCS)

6841 Home and Community-based Services (HCS) Group Homes

6842 Services in Other Non-Provider Investigations (PI) Settings with a Waiver

6843 Services in Other Non-Provider Investigations (PI) Settings without a Waiver

6844 Jurisdiction of Reports Involving Children or Adults in HCS Group Homes or Receiving Services in Other Non-Provider Investigations (PI) Settings

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9612.1 Child Placing Agency (CPA) Homes

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9710 When the Victim is 18 or Older

9711 Adult Victim with a Disability

TJJD Facilities, PI Investigations (PATS 14043)

This policy alert clarifies that:

  • TJJD facilities are state-run and different than local juvenile detention centers.
  • Provider Investigations does not investigate Medicaid paid transportation services.
  • Provider Investigations has dollar thresholds for multiple incidents and multiple alleged perpetrators (APs) of exploitation. 

The sections marked with an asterisk (*) are section title changes only. No text changed.

See:

3172 Referred to HHSC

* 3172.1 Facilities and Services under the Jurisdiction of Health and Human Services (HHS) Complaint and Incident Intake (CII)

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4563 Youth in the Custody of the Texas Juvenile Justice Department (TJJD)

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* 5712 When an APS Report Includes Concerns for HHS Complaint and Incident Intake (CII)

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6100 Provider Investigations – Facility

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6330 Exploitation (EXPL)

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6712 Multiple Incidents or Multiple APs of Exploitation

6713 Incidents of Abuse or Neglect, and Exploitation

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7100 Provider Investigations—Community

7110 Types of Community Providers

7120 Settings in Which a Community Provider May Provide Services

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7330 Exploitation (EXPL)

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7612 Multiple Incidents or Multiple APs of Exploitation

7613 Incidents of Abuse or Neglect, and Exploitation