Handbook Revision, January 8, 2025

1000, 4000, and 5000 Consolidated System (PATS 13825)

This revision updates several policies in sections 1000, 4000, and 5000 about the use of IMPACT and CLASS to reflect technology advancements that allow CCI casework to be consolidated into one system (IMPACT).

Note: The section called Legal Requirements to Take Photos is being renumbered but not revised.

See:

1420 Using Photos, Audio, Video, and Scanned Information as Investigative Tools

1421 Using Audio Recordings as an Investigative Tool

1422 Photos and Video of Children

1422.1 Taking Sensitive Photos

1423 Taking Photos That Present Better Evidence

1420 1424 Legal Requirements to Take Photos

1430 Information Systems

1431 Personally Identifiable Information

1432 Supervisory Approval Process in IMPACT

1433 Closing Cases in IMPACT

1430 Application Security for CLASS and IMPACT

1431 Assigning Security Roles in CLASS

1432 Assigning a Designee in CLASS and IMPACT

1432.1 Maximum Number of Designees in CLASS and IMPACT

1432.2 Time Limitations for Designees in CLASS and IMPACT

1440 Reassigning Cases, Deactivating Accounts, and Removing Roles in CLASS and IMPACT

1441 Reassigning Cases in CLASS and IMPACT

1442 Deactivating CLASS Accounts for Lack of Use

1443 Removing Rights to CLASS When an Employee Transfers Within DFPS

1444 Removing Rights to CLASS When an Employee Voluntarily Leaves DFPS Employment

1445 Removing Rights to CLASS and IMPACT When an Employee Is Involuntarily Terminated

1450 Conducting a Search in CLASS

1451 Types of Searches in CLASS

1452 When to Conduct Searches in CLASS

1452.1 When to Conduct an Operation Search in CLASS

1452.2 When to Conduct a Background Check Results Search in CLASS

1452.3 When to Conduct a Controlling Person Search in CLASS

1452.4 When to Conduct a Global Person Search in CLASS

1460 How to Conduct a Search in CLASS

1461 Conducting a Search in CLASS That Yields Phonetic Search Results

1462 Conducting a Search in CLASS That Yields Exact Search Results

1463 Conducting a Global Person Search in CLASS to Obtain All Records on an Individual

––––––––––––––––––––––––––––––––––––––––––––––––

4313.1 Documenting Contacts with Alleged Victims in CLASS

4313.2 Documenting Contacts with Alleged Victims in IMPACT

4320 Collecting Gathering Evidence

4321 Collecting Gathering Evidence Related to Interviews

4322 Using Photos, Audio, Video, and Scanned Information

4322.1 Using Photos, Audio, Video, and Scanned Information as Investigative Tools

4322.2 Using Audio and Video Recordings as an Investigative Tool

4322.3 4322 Taking Photographs as Evidence

4322.31 Taking Sensitive Photos

4322.32 Taking Photos That Present Better Evidence

4323 Obtaining Written Documents as Evidence

––––––––––––––––––––––––––––––––––––––––––––––––

5410 Conducting Surveillance (Day Care Only)