Appendix 2251: Time Frames for Investigations
CPS January 2010
All investigation time frames are included in the below chart (with the exception of those for school investigations). Except for the Priority 1 time frame, the time frames are in calendar days.
| Take This Action… |
No Later Than… |
From Date and Time…. |
To document (or view) the action date in IMPACT… |
|---|---|---|---|
Stage progress report to investigation |
72 hours |
SWI received the report |
The IMPACT system automatically uses the date the intake is stage-progressed to the investigation stage on the IMPACT Investigation Conclusion page |
Make or attempt to make contact to initiate investigation |
P1 – within 24 hours P2 – report Not screened – within 72 hours |
SWI received the report |
Within 24 hours of the initial contact or attempted contact, the worker must document this in the IMPACT Contact Detail page in the investigation (INV) stage. The date can be viewed on the IMPACT Investigation Conclusion page in the Investigation Initiated field. This date can be backdated if the worker made or attempted to make contact to initiate the investigation before the investigation stage was created. |
Make or attempt to make contact to initiate investigation |
P2 - report screened - within 72 hours |
Regional Screener stage progresses to investigation |
Within 24 hours of the initial contact or attempted contact, the worker must document this in the IMPACT Contact Detail page in the investigation (INV) stage. The date can be viewed on the IMPACT Investigation Conclusion page in the Investigation Initiated field. This date can be backdated if the worker made or attempted to make contact to initiate the investigation before the investigation stage was created. |
Approve actions before the supervisor was available |
P1 – 1 calendar day P2 – 3 calendar days |
The first day of these time periods is the day after the Intake report was received |
Within 24 hours of the approval, the worker must document in the IMPACT Contact Detail page. |
Notify parent of interview with child |
24 hours |
Interview |
The worker must document notification in IMPACT within 24 hours. |
Document Safety Assessment |
Worker – 7 days |
The investigation was initiated |
The worker documents in the Safety Assessment page in IMPACT. After the supervisor approves the safety assessment the content can no longer be changed. |
Document Safety Assessment |
Supervisor approval – within 3 days |
The worker submits for approval |
The worker documents in the Safety Assessment page in IMPACT. After the supervisor approves the safety assessment the content can no longer be changed. |
Document Risk Assessment |
Within 45 days |
Intake received |
The IMPACT system uses the date of the last Risk Assessment (RA) overall completion check and shows it as the date for completed status of the RA event. |
Complete Investigation actions |
30 days |
Intake received – the first day of this time period is the day after the Intake report was received |
The worker enters the date INV actions were completed in the Investigation Completed field on the IMPACT Investigation Conclusion page. |
Document investigation and save & submit to supervisor on IMPACT: Closed with no services |
45 days |
Intake received – the first day of this time period is the day after the Intake report was received |
The IMPACT system uses the date the worker saves and submits the INV to the supervisor and shows it as the date for the Conclusion event. |
Document investigation and save & submit to supervisor on IMPACT: Open to Family-Based Safety Services |
Next work day |
Of Family-Based Safety Services staffing |
The IMPACT system uses the date the worker saves and submits the INV to the supervisor and shows it as the date for the Conclusion event. |
Document investigation and save & submit to supervisor on IMPACT: Removal |
Within 14 days (prior to show cause hearing) |
Of removal |
The IMPACT system uses the date the worker saves and submits the INV to the supervisor and shows it as the date for the Conclusion event. |
Supervisor approves investigation stage on IMPACT: If services continue after investigation |
Next work day after the FBSS referral staffing |
Of Family-Based Safety Services staffing |
The IMPACT system uses the date the supervisor approves (closes) the investigation and shows it as the date for the Approval event after the INV stage is closed. |
Supervisor approves investigation stage on IMPACT: If removal is completed |
|
Day of removal |
The IMPACT system uses the date the supervisor approves (closes) the investigation and shows it as the date for the Approval event after the INV stage is closed. |
Supervisor approves investigation stage on IMPACT: If no services beyond investigation |
60 days |
The first day of this time period is the day after the Intake report was received |
The IMPACT system uses the date the supervisor approves (closes) the investigation and shows it as the date for the Approval event after the INV stage is closed. |
Make notification about investigation results: Abbreviated and thorough |
Within 15 days |
Supervisor closes the case |
The worker places a signed copy of the notification letter created from IMPACT in the case file. |
Make notification about investigation results: Administratively closed |
Parents – within 24 hours Reporter – within 15 days |
Supervisor closes the case |
The worker places a signed copy of the notification letter created from IMPACT in the case file. |