Menu DFPS Policy Handbooks
- Handbook Search
-
- Revision Memos
- Most Recent Revisions
- Handbooks
- Child Protective Services
- CPS Community-Based Care
- Adult Protective Services
- Table of Contents
- 1000 Overview
- 2000 SWI & Case Assignment
- 3000 Scope & Eligibility
- 4000 HHSC or Other Settings
- 5000 Complex Cases
- 6000 Evidence
- 7000 Guardianship
- 8000 Investigations & Assessments
- 9000 Case Contacts
- 10000 Provide & Arrange Services
- 11000 Death of Client
- 12000 Legal Actions
- 13000 Case Closure
- 14000 Due Process & Release
- 15000 Confidentiality & Records
- Appendices
- Definitions
- Child Care Investigations
- Statewide Intake
- Background Checks
- Contracting Policies
- Community Engagement
- Office of Consumer Affairs
- Records Management Group
- Subpoena Policy
- Travel Claims and Services
- Asset Management
- Ethics Policy
- Title IV-E Handbooks
- Title IV-E County
- Title IV-E Training
- Helpful Links
- Statutes
- TAC Rules
- TAC Waivers for Foster Care Redesign
- DFPS Contracting Policies
- Email Updates
Handbook Revision, January 2026
This revision of the Records Management Group Handbook was published on January 2, 2026.
Receiving and Responding to Requests for Public Information (DFPS Open Records) (PATS 00155)
Policy has been revised to bring it into compliance with House Bill 4219, 89th Texas Legislature, Regular Session. As part of this update, new language has been added to clarify the time frame in which the officer for public information must respond to a requestor. Specifically, the policy now includes the requirement for providing written notice within a defined number of business days from the date a request is received if no responsive records are found.
In addition to this change, several sections of the policy have been updated to improve clarity, streamline language, and ensure the procedures are easy to follow. These edits do not alter the intent of the policy but enhance its overall readability and alignment with current legal standards.
See:
3422 Receiving and Responding to Requests for Public Information (DFPS Open Records)
3423 Responsibility of DFPS Employee to Provide Information Requested (DFPS Open Records)