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Handbook Revision, March 6, 2025
This revision of the Statewide Intake Policy and Procedures Handbook was published on March 6, 2025. Summaries of new or revised items are provided below.
New Type of Information and Referral: Reentry Request (PATS 14343)
This policy provides instruction on SWI procedure for use of a new I&R type, Reentry Request.
See:
2850 Reentering Reports (Reentry)
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2864 Documenting a Reentry Request
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2868 Reentry Requests Handled by a SWI Supervisor or Worker V
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3100 I&R Types
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3130 Reentry Request and Call Back
3131 Reentry Request
3132 3130 Call Back (EBC Use Only)
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3190 Other Business Call